Category: Getting Help

What kind of support is offered with naus?

Every organisation that subscribes to the naus Waste Intelligence platform gets access to our quality support services. We want to ensure you get the maximum value from your investment in naus. In addition to in-application walk-thrus, support via email and extensive user documentation, we also offer a complimentary Kickstarter session at the beginning of your journey […]

How do I discuss an issue or question I have about naus?

You can submit a contact request form any time, day or night, and it will be addressed by someone suitable in the naus team as soon as they are available to do so. Please go to the Contact Us page any time you wish to discuss anything in relation to the naus Waste Intelligence platform.

How do I submit a support ticket when using naus?

There are several support options for users of the naus Waste Intelligence platform. For general support enquiries please use the ‘Open a Support Ticket’ link in the footer of each page on the naus website. It is also available under the RESOURCES > SUPPORT menu category.